Terms & Conditions

1. Introduction

Welcome to Crown Spa Turkish Bath & Massage. By accessing our website (kauparcae.info) and booking our services, you agree to comply with the following Terms & Conditions.

Please read these terms carefully before making a reservation or using our services.

2. Reservations & Appointments

  • All appointments are subject to availability.

  • We recommend booking in advance, especially during peak tourist seasons.

  • Crown Spa reserves the right to reschedule appointments due to operational requirements.

Reservation confirmation will be provided via phone, WhatsApp, or email.

3. Arrival Policy

  • Guests are advised to arrive at least 10 minutes before their scheduled appointment.

  • Late arrivals may result in a shortened session without price adjustment to avoid affecting other reservations.

4. Payment Terms

  • Prices are displayed in local currency unless otherwise stated.

  • Payment may be made in cash or other available payment methods at the spa.

  • Crown Spa reserves the right to update pricing without prior notice.

5. Cancellation Policy

  • Cancellations must be made at least 2 hours before the scheduled appointment.

  • Late cancellations or no-shows may result in cancellation fees.

For group or package reservations, different cancellation terms may apply.

6. Health & Medical Conditions

Guests must inform the spa of any medical conditions, allergies, injuries, or pregnancy before treatment.

Crown Spa Turkish Bath & Massage provides wellness services only. Our treatments are not intended to replace medical diagnosis or treatment.

7. Guest Conduct

  • Respectful behavior is required at all times.

  • Inappropriate behavior toward staff will result in immediate termination of the session without refund.

Crown Spa maintains a professional and respectful environment.

8. Personal Belongings

Guests are responsible for their personal belongings. Crown Spa is not liable for lost or damaged items.

9. Website Use

All content on kauparcae.info, including text, images, and branding, is the property of Crown Spa Turkish Bath & Massage. Unauthorized reproduction or distribution is prohibited.

10. Limitation of Liability

Crown Spa shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

Guests voluntarily participate in treatments at their own discretion.

11. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Turkey.

12. Contact Information

For questions regarding these Terms & Conditions:

Crown Spa Turkish Bath & Massage
Dodo Hotel Old Town, Hoca Paşa, Nöbethane Cd. No:20
34110 Fatih / Istanbul, Turkey
Phone: +90 533 286 33 92
Website: kauparcae.info